iMac Pro A1862 Repair London
Repairs, upgrades and data recovery for the iMac Pro A1862: 27-inch Retina 5K, Intel Xeon W, sold from 2017 to 2021.
About the iMac Pro A1862
The space grey iMac Pro, the first Mac with the T2 security chip.
The model number is printed under the foot of the stand. Tip the iMac back gently onto a soft cloth, screen up, to read it.
| Model number | A1862 |
|---|---|
| Family | iMac Pro |
| Sold | 2017 |
| Version | 27-inch Retina 5K |
| Processor | Intel Xeon W |
| Storage | Soldered to the logic board and encrypted by the Apple T2 chip, so data recovery depends on getting the logic board working |
| Memory | Memory slots inside the case, which we can upgrade in the workshop |
| Security | Apple T2 security chip |
Common iMac Pro A1862 faults we repair
- No-power and logic board faults
- Graphics faults
- Data recovery through T2 board repair
- Screen faults
Every repair starts with a diagnosis, and we give you a fixed price before any work. If the fault is on the logic board, we repair it at component level instead of replacing the whole board.
Data recovery from the A1862
The iMac Pro A1862 has removable flash storage modules, but they are paired with and encrypted by the Apple T2 chip on the logic board, so data recovery depends on getting the logic board working.
The T2 chip ties the encryption to that one logic board, so the files cannot be read anywhere else. We find and fix the fault on the board, start the Mac, and copy your data off. We will need your login password.
Upgrades
- Storage: not upgradeable in the usual way, because it is fixed to the board. Ask us whether a chip-level upgrade is possible.
- Memory: Memory slots inside the case, which we can upgrade in the workshop.
Prices
| Repair | Price |
|---|---|
| Logic board repair, non-complex | From £165 + VAT |
| Logic board repair, very complex, such as liquid damage | From £285 + VAT |
For a screen or other part for the A1862 not listed here, call 020 7394 2525 and we will price it for you. See the full price list.
Repairs for this model
Logic Board Repair, Screen Repair, Data Recovery, Hard Drive and SSD Upgrade, Liquid Damage Repair, Memory Upgrade
Questions
Where do I find the model number?
The model number is printed under the foot of the stand. Tip the iMac back gently onto a soft cloth, screen up, to read it.
Can you get my files off an iMac Pro A1862 that will not turn on?
The T2 chip ties the encryption to that one logic board, so the files cannot be read anywhere else. We find and fix the fault on the board, start the Mac, and copy your data off. We will need your login password.
Is an iMac Pro A1862 worth repairing?
Usually, yes. Board-level repair keeps the cost well below a replacement board, and it is often the only way to get your files back.
Do you need my password?
Yes, for data recovery and for testing after a repair. The storage on this Mac is encrypted, and your login password is what unlocks it. You can enter it on the booking form; we keep it encrypted and delete it when the job is finished.
Get a quote
Call 020 7394 2525, or fill in the enquiry form. Bring your Mac to 80 Willow Walk, London SE1 5SY, or use our bike and courier collection. We are open 9am to 6pm, Monday to Saturday.