iMac A2438 Repair London
Repairs, upgrades and data recovery for the iMac A2438: 24-inch, four ports, Apple M1 (8-core GPU), sold in 2021.
About the iMac A2438
The 24-inch M1 iMac with four ports and Ethernet in the power brick.
The model number is printed under the foot of the stand. Tip the iMac back gently onto a soft cloth, screen up, to read it.
| Model number | A2438 |
|---|---|
| Family | iMac |
| Sold | 2021 |
| Version | 24-inch, four ports |
| Processor | Apple M1 (8-core GPU) |
| Storage | Soldered to the logic board and encrypted by the Apple silicon chip, so data recovery depends on getting the logic board working |
| Memory | Built into the Apple silicon chip package, so it can't be upgraded |
| Security | Secure Enclave in the Apple chip |
Common iMac A2438 faults we repair
- No power
- Cracked screens
- Liquid damage
- Data recovery from a dead board
Every repair starts with a diagnosis, and we give you a fixed price before any work. If the fault is on the logic board, we repair it at component level instead of replacing the whole board.
Data recovery from the A2438
The iMac A2438 has its storage soldered to the logic board and encrypted by the Apple silicon chip, so data recovery depends on getting the logic board working.
The encryption keys live inside the chip, so the files cannot be read from the storage chips on their own. We repair the board at component level, start the Mac, and copy your data off. We will need your login password.
Upgrades
- Storage: not upgradeable in the usual way, because it is fixed to the board. Ask us whether a chip-level upgrade is possible.
- Memory: Built into the Apple silicon chip package, so it can't be upgraded.
Prices
| Repair | Price |
|---|---|
| Logic board repair, non-complex | From £165 + VAT |
| Logic board repair, very complex, such as liquid damage | From £285 + VAT |
For a screen or other part for the A2438 not listed here, call 020 7394 2525 and we will price it for you. See the full price list.
Repairs for this model
Logic Board Repair, Screen Repair, Data Recovery, Hard Drive and SSD Upgrade, Liquid Damage Repair, Memory Upgrade
Other models from these years
- A2439 24-inch, two ports, Apple M1 (7-core GPU), 2021
- A2874 24-inch, two ports, Apple M3 (8-core GPU), 2023
- A2873 24-inch, four ports, Apple M3 (10-core GPU), 2023
- A3247 24-inch, Apple M4 (8-core CPU), 2024
- A3137 24-inch, Apple M4 (10-core CPU), 2024
- All iMac models
Questions
Where do I find the model number?
The model number is printed under the foot of the stand. Tip the iMac back gently onto a soft cloth, screen up, to read it.
Can you get my files off an iMac A2438 that will not turn on?
The encryption keys live inside the chip, so the files cannot be read from the storage chips on their own. We repair the board at component level, start the Mac, and copy your data off. We will need your login password.
Is an iMac A2438 worth repairing?
Yes. An iMac A2438 is a recent Mac, and a component-level board repair costs far less than a new logic board or a new Mac.
Do you need my password?
Yes, for data recovery and for testing after a repair. The storage on this Mac is encrypted, and your login password is what unlocks it. You can enter it on the booking form; we keep it encrypted and delete it when the job is finished.
Get a quote
Call 020 7394 2525, or fill in the enquiry form. Bring your Mac to 80 Willow Walk, London SE1 5SY, or use our bike and courier collection. We are open 9am to 6pm, Monday to Saturday.